Imaging Equipment Service Questions and Answers

Moving from OEM service to third-party service or, perhaps, investing in support for your equipment for the first time can be a daunting proposition- AND one that raises many questions. Our team fields these questions every day to help service buyers make informed decisions for their facilities. We can't speak for every independent service provider but, using our own scope and expertise as an example, we hope to show you some of what's available as you approach the third-party market for service on your medical imaging equipment. Join us as we tackle the FAQs of buying medical imaging service.

What Does Block Imaging Service Cover?

Block Imaging provides preventative maintenance, repair, calibration, and parts replacement services for medical imaging equipment including MRI, CT, PET/CT, C-arm, cath/angio, mammography, DEXA, X-ray, portable X-ray, R/F rooms, nuclear cameras, and ultrasound.

From Which Manufacturers? 

We have engineers for equipment from any manufacturer, but here's a short list to give you an idea of our range: GE, OEC, Siemens, Philips, Toshiba, Hologic, and Hitachi.

Where Does Block Imaging Offer Service Coverage?

We provide imaging equipment service coverage anywhere in the United States. 

What Service Options Does Block Imaging Offer?

Block Imaging Service comes in a variety of packages that allow us to help facilities across a wide range of risk tolerance. 

The chart below is an overview of what each type of imaging equipment service agreement covers. For a more detailed comparison of the programs, click here. 

Need More Information?

Hopefully, the information above will answer most of your questions, but if you need to know more about how Block Imaging can help meet your imaging equipment service needs, check out our free Imaging Equipment Service Buyer's Guide.