Service Solutions

Parts Coverage: Our service agreements include access to our in-house inventory of over 35,000 fully-tested replacement parts, which are shipped overnight to ensure you are back up and running as quickly as possible.

Labor Coverage: Full-service agreements include all labor hours required to resolve equipment issues.

Travel Coverage: Travel expenses such as gas, lodging, and hours on the road are included in full-service agreements.

Nationwide Coverage: We can service equipment anywhere in the United States, including Alaska and Hawaii.

Qualified Engineers: We have a network of qualified engineers located across the country to minimize travel time and maximize uptime.

Modality Coverage: We service all modalities, including MRI, CT, and others.

Preventative Maintenance: Regular maintenance visits are scheduled to keep your system running efficiently and resolve emerging issues before they cause major problems.

After-Hours Service (Optional Upgrade): This optional upgrade offers access to engineer service after regular business hours and on weekends.

Flexible Service: Our service is available on an as-needed basis, with no contracts or monthly payments required.

Coverage Issues: If your current service company tells you that a certain repair or issue is not covered or will be expensive, we offer an alternative solution.

Deinstallation/Relocation: If you need to deinstall or relocate your equipment, we can provide the necessary service.

Equipment Upgrades: If you are interested in upgrading the electronics of your MRI, we can assist with that as well.